LEGAL INFORMATION —
Terms & Conditions
Last Updated: November 11, 2026
Welcome to The Coffee Verde.
These Terms & Conditions provide general information about using our website, purchasing our products and requesting commercial services.
Please review the terms applicable to your order before completing a purchase.
1. Our Products
The Coffee Verde offers Brazilian green coffee for customers interested in roasting coffee at home or operating professional roasting businesses.
Our green coffees are sold unroasted and are not ready-to-brew products.
Product descriptions, origins, processing methods and sensory characteristics are presented to help customers evaluate our available selections.
Coffee characteristics may vary between lots or harvests. Applicable specifications should be confirmed for the coffee being purchased.
2. Product Availability
Products and quantities are subject to availability.
The availability of a product displayed on the website may change. If we are unable to fulfill an accepted order, we will contact the customer regarding the available options and any applicable refund.
3. Prices and Payments
Product prices are displayed in US dollars unless otherwise stated.
Applicable taxes and shipping charges are presented as part of the purchasing process, where relevant.
Online orders are processed through the payment methods made available at checkout.
4. Orders and Confirmation
Customers are responsible for providing accurate contact, billing and delivery information.
Order confirmation and shipping notifications are communicated using the contact details provided during checkout.
If a problem arises with an order, our team may contact the customer to obtain additional information or discuss available options.
5. Shipping and Delivery
Shipping arrangements depend on the order size, destination and applicable delivery services.
For information about shipment processing, delivery and assistance with orders, please review our Shipping & Returns page.
Any applicable customer rights concerning shipment delays, cancellation and refunds remain subject to governing law.
6. Samples and Coffee Evaluation
The Coffee Verde offers a separate sample request process for buyers interested in evaluating our coffees.
Submitting a sample request does not constitute a confirmed order or guarantee availability.
Our team will review the request and confirm applicable sample conditions and any associated charges before proceeding.
A regular 1 lb purchase through our online store is separate from the professional sample request process.
7. Wholesale and Bulk Orders
Pallet and larger-volume purchases are handled through our Wholesale & Bulk Orders inquiry process.
Submitting an inquiry does not constitute acceptance of an order or agreement on pricing.
Product availability, quantities, pricing, shipping arrangements and other commercial terms must be agreed upon separately before a wholesale transaction is confirmed.
8. Returns and Order Issues
Customers who receive incorrect or damaged products should contact our team with their order number and relevant information.
Return, cancellation and refund requests will be reviewed under the applicable purchase conditions and governing legal requirements.
Please refer to our Shipping & Returns page for customer support information.
9. Website Content
The texts, photographs, graphics and brand materials presented on this website are intended to inform visitors about The Coffee Verde and its products.
Unauthorized use of material owned by The Coffee Verde may violate applicable intellectual property laws.
10. External Links
Our website may link to third-party services and websites.
Those services may have their own terms and privacy practices.
11. Changes to These Terms
These Terms & Conditions may be updated as our website, commercial practices or applicable requirements change.
The updated date will be displayed at the beginning of this page.
Changes will apply only to the extent permitted by applicable law and will not override rights associated with previously concluded purchases.
12. Contact Information
For questions about products, orders or these Terms & Conditions, contact:
The Coffee Verde
Email: roast@thecoffeeverde.com
Phone: (850) 890-5727
Location: Florida, USA